Telekom Internet Down in Baden-Wuerttemberg: Live Map
Live Telekom broadband outage in Baden-Wuerttemberg. Check affected postal codes, hotline numbers and customer compensation rights.
Restoration Progress Timeline
Live lifecycle stages tracked by StoerungAktuell telemetry engine
Telemetry trip & first reports registered.
Control room localizes fault & alerts teams.
Technicians on site repairing lines or nodes.
Grid restored & stability verified.
Technical Telemetry & Infrastructure Details
Citizen Status Reports & Local Updates
Report your street-level status to alert fellow residents in your neighborhood.
Recommended Actions During This Outage
Unplug the router power brick completely, wait a full 60 seconds for capacitors to discharge, and plug it back in.
A flashing Power/DSL LED indicates loss of carrier synchronization. A red LOS light on a fiber modem indicates an optical break.
Enable mobile hotspot for urgent work. If mobile signal is weak, turn on airplane mode for 10 seconds to force reconnection to another cell tower.
Statutory Consumer Rights Under TKG § 58 Abs. 3
German telecommunications law grants consumers statutory financial compensation when a broadband or phone connection is completely disrupted starting on the 3rd calendar day after reporting the outage. Days 3-4: 5 € or 10% of monthly fee; from Day 5 onward: 10 € or 20% per day.
Internet Outage Compensation in Germany: TKG § 58
Internet down in Germany? Under TKG § 58, you are legally entitled to compensation starting on day 3. Deadlines, amounts and steps.
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Frequently Asked Questions (FAQ)
What is the current status of the Deutsche Telekom incident in Baden-Wuerttemberg?
Status: RESTORED. Impact: 35 affected. Cause: Citizen report: DSL-Synchronisation seit 2 Stunden komplett unterbrochen, FRITZ!Box Power/DSL blinkt rot.. Estimated restoration (ETR): Nov 15, 2026 at 09:38 CET.
Which districts and postal codes (PLZ) are affected?
The incident affects Baden-Wuerttemberg. Affected areas: Königstraße 10 Postal Code 70173 (BW).
How do I reach the Deutsche Telekom emergency hotline?
Deutsche Telekom emergency service can be reached at 0800 33 01000. You can also inspect the official live grid map linked on this page.
Am I entitled to statutory outage compensation?
Under German Telecommunications Act (TKG § 58 Abs. 3), customers can claim statutory daily credits starting on the 3rd calendar day of a complete broadband outage (Days 3-4: 5 € or 10%, Day 5+: 10 € or 20% of monthly fee).