Privacy Policy according to EU GDPR

1. Controller Information (§ 4 No. 7 GDPR)

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG) is:

StörungAktuell Portalbetrieb & Netzwartung
Friedrichstraße 114, 10117 Berlin, Federal Republic of Germany
Email: info@stoerungaktuell.de
Web: https://stoerungaktuell.de

2. Legal Bases of Data Processing

Unless a specific legal basis is designated in this Privacy Policy, personal data is processed on the following statutory foundations:

• Consent (Art. 6(1)(a) GDPR): When you have granted explicit consent for specific processing operations (e.g. browser push notifications).
• Contract Performance or Inquiries (Art. 6(1)(b) GDPR): For processing requests submitted via contact forms.
• Legitimate Interests (Art. 6(1)(f) GDPR): For maintaining technical network security, DDOS mitigation, fraud detection, and the delivery of reliable public utility telemetry.

3. Hosting & Server Log Files

When you access StörungAktuell.de, our web servers automatically record technical connection data in server log files. The recorded data points include:

• Browser user agent string and version
• Operating system and device family
• Referrer URL (the referring website)
• Host name of the accessing device (IP address, truncated/anonymized)
• Timestamp of server request and HTTP status codes

The legal basis for server log processing is Art. 6(1)(f) GDPR. Data is stored for a maximum of 14 days solely for forensic cyber security analysis and is deleted automatically thereafter.

4. Google AdSense & Advertising Cookies

This website uses Google AdSense, an advertising syndication service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) or Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

Google AdSense uses cookies and tracking technologies to deliver contextually relevant advertisements. In compliance with the IAB Europe Transparency and Consent Framework (TCF v2.2), Google and its certified partners serve personalized or non-personalized ads based on user consent preferences.

• Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads based on visits to StörungAktuell.de and other sites across the internet.
• Users may opt out of personalized advertising by visiting Google Ads Settings or through the Network Advertising Initiative at www.aboutads.info.

5. Web Push Notifications via OneSignal

We offer users the option to subscribe to real-time outage alerts using the OneSignal push notification platform (OneSignal Inc., 2850 S Delaware St, Suite 201, San Mateo, CA 94403, USA).

Push notifications are activated exclusively upon your explicit browser confirmation (Art. 6(1)(a) GDPR). OneSignal stores an anonymized push token (Player ID) and technical device metadata. No personally identifiable real-name data is transmitted. You can revoke push notification permissions at any time via your browser's site settings.

6. Citizen Incident Reports & Comments

When you submit an outage report or public community comment, the data entered in form fields (postal district, selected provider, status description, and optional username) is stored in our database. To prevent automated spam, an anonymized cryptographic HMAC hash of your IP address is processed temporarily (Art. 6(1)(f) GDPR).

7. Your Statutory Rights Under the GDPR

Under European Union data protection regulations, you possess full statutory rights regarding your personal data:

• Right of Access (Art. 15 GDPR): Right to obtain confirmation as to whether personal data concerning you is being processed.
• Right to Rectification (Art. 16 GDPR): Right to demand the immediate correction of inaccurate data.
• Right to Erasure (Art. 17 GDPR): Right to request the deletion of personal data ("right to be forgotten").
• Right to Restriction of Processing (Art. 18 GDPR): Right to restrict data usage under statutory conditions.
• Right to Data Portability (Art. 20 GDPR): Right to receive your data in a structured, machine-readable format.
• Right to Object (Art. 21 GDPR): Right to object at any time to data processing grounded in Art. 6(1)(f) GDPR.

To exercise any of these rights, contact us at: info@stoerungaktuell.de.

8. Supervisory Authority Complaint Right

Without prejudice to any other legal remedy, you have the right to lodge a complaint with a competent data protection supervisory authority pursuant to Art. 77 GDPR, particularly in the Member State of your habitual residence or the location of the alleged infringement.