Imprint & Legal Disclosure
Statutory provider identification pursuant to Section 5 of the German Digital Services Act (Digitale-Dienste-Gesetz – DDG) and journalistic responsibility according to Section 18(2) of the State Media Treaty (Medienstaatsvertrag – MStV).
1. Service Provider Information (§ 5 DDG)
StörungAktuell.de is an independent civil telemetry, infrastructure monitoring and consumer information service for the Federal Republic of Germany.
Operating Entity / Editorial Desk:
StörungAktuell Portalbetrieb & Netzwartung
c/o Redaktionelle Telemetrie Deutschland
Friedrichstraße 114
10117 Berlin, Federal Republic of Germany
2. Direct Communication Channels
3. Person Responsible for Journalistic & Editorial Content (§ 18 Abs. 2 MStV)
Responsible for journalistic, editorial and consumer rights content under Section 18, Paragraph 2 of the German State Media Treaty (Medienstaatsvertrag – MStV):
Chief Editor: Redaktionsleitung StörungAktuell.de
Friedrichstraße 114, 10117 Berlin, Germany
Inquiries regarding editorial corrections: info@stoerungaktuell.de
4. EU Online Dispute Resolution & Consumer Arbitration
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/.
Our contact email address is listed above.
Dispute Resolution Notice: We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board under the German Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz – VSBG).
5. Limitation of Liability for In-House Content (§ 7 Abs. 1 DDG)
As a service provider, we are responsible for our own content on these web pages according to statutory German law pursuant to Section 7, Paragraph 1 of the DDG. However, pursuant to Sections 8 to 10 of the DDG, we are not obligated to monitor transmitted or stored external information or to investigate circumstances that indicate unlawful activity. Obligations to remove or block the use of information under general statutory laws remain unaffected upon documented notification.
6. Telemetric Data & Real-Time Aggregation Disclaimer
The real-time outage telemetry, incident reports, and regional maps displayed on StörungAktuell.de are synthesized from public machine-readable telemetry APIs (e.g. Deutscher Wetterdienst OpenData, IODA BGP routing telemetry, Bundesnetzagentur SMARD platform), status feeds from utility providers, and anonymous citizen confirmation reports. While we deploy automated cross-validation engines, we assume no legal liability or guarantee for the complete error-free accuracy, real-time availability, or unbroken continuity of displayed incident estimates. Displayed data is for general informational awareness only.
7. Trademark Rights & Neutrality
All brand names, logos, utility designations, and trademarks displayed on this portal (e.g. Deutsche Telekom, Vodafone, o2 Telefónica, Deutsche Bahn, Westnetz, Stromnetz Berlin, E.ON, Sparkasse, DHL) are the exclusive intellectual property of their respective owners. Their mention on StörungAktuell.de serves exclusively to accurately identify the affected infrastructure networks and report consumer outage incidents. StörungAktuell is an independent, non-governmental monitoring service and maintains no economic dependency or commercial sponsorship affiliation with any monitored provider.